City Boys Moving and Delivery Privacy Policy

City Boys Moving and Delivery ("City Boys," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit cityboysmoving.com (the "Site") or use our moving, delivery, and junk removal services.

By using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly, such as when you request a quote, fill out a contact form, or call us:

  • Name

  • Phone number

  • Email address

  • Home or business address (including pickup and delivery locations)

  • Details about your move, delivery, or junk removal job (e.g., inventory, dates, special requests)

  • Any other information you choose to share with us

Information collected automatically when you visit our Site:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring website

  • Cookies and similar tracking technologies (see Section 4 below)

2. How We Use Your Information

We use the information we collect to: ‍

  • Provide quotes and respond to inquiries

  • Schedule and perform moving, delivery, and junk removal services

  • Communicate with you about your service, including confirmations, updates, and follow-ups

  • Improve our Site, services, and customer experience

  • Send marketing communications, such as promotions or newsletters (you may opt out at any time)

  • Comply with legal obligations and protect our business interests

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Employees and contractors who need it to perform services on our behalf

  • Service providers, such as scheduling, payment processing, or marketing platforms, who assist us in operating our business

  • Legal authorities, if required to comply with a law, regulation, subpoena, or legal process, or to protect the rights, safety, or property of City Boys or others

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and understand where our visitors come from. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

‍We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices

You may:

  • Request access to, correction of, or deletion of the personal information we hold about you

  • Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly

  • Decline to provide certain information, though this may limit our ability to provide you with a quote or service

8. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. SMS/Text Messaging Communications (SMS Updates)

  • ​CITY BOYS MOVING AND DELIVERY uses SMS to send customers important updates and information regarding their services, including operational updates, estimates, reminders, review requests, and other communications related to projects and services.

  • You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  • If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ulises@cityboysmoving.com.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

City Boys Moving and Delivery Topeka, Kansas Phone: 785.341.7643 Website: cityboysmoving.com